Support
Find answers below, or get in touch and we'll help you out.
Frequently asked questions
Yes — Tapestry is free to download and use. The free version includes 1 vision board (up to 3 items), 5 affirmation categories, daily affirmations, and morning and weekly notifications. Tapestry Plus is an optional subscription that unlocks multiple boards, all 15 affirmation categories, custom affirmations, and more.
Tapestry Plus unlocks: multiple vision boards (up to 6 items each, each with its own photo collage notification), all 15 affirmation categories, the ability to write your own affirmations, favourites that personalise your daily notification, and more coming soon. See the plans page for a full comparison.
Subscriptions are managed by your device's app store, not by us directly.
On iPhone: Open Settings → tap your name → Subscriptions → Tapestry Plus → Cancel Subscription.
On Android: Open Google Play → tap your Profile icon → Payments & subscriptions → Subscriptions → Tapestry → Cancel subscription.
You'll keep Plus access until the end of the current billing period.
On iPhone: Open Settings → tap your name → Subscriptions → Tapestry Plus → Cancel Subscription.
On Android: Open Google Play → tap your Profile icon → Payments & subscriptions → Subscriptions → Tapestry → Cancel subscription.
You'll keep Plus access until the end of the current billing period.
Open the App, tap Settings, then tap "Restore purchases". Make sure you're signed in to the same Apple ID or Google account you used when you first subscribed.
Check that you've granted notification permission to Tapestry. On iPhone: Settings → Tapestry → Notifications → Allow Notifications. On Android: Settings → Apps → Tapestry → Notifications → enable. Also check that your notification time is set correctly in the App's Settings tab, and that Quiet Hours aren't set to cover your notification time.
Tapestry stores everything locally on your device for privacy. This means your vision board is not backed up to any cloud service. If you delete the App or change devices, your board will not be automatically restored. We're exploring optional local backup features for a future update.
Yes — voice affirmation input and text-to-speech are planned features for Tapestry Plus. They'll use your device's on-device speech recognition and speech engine, so nothing will be sent to our servers. We'll announce when they're available.
Yes — almost everything in Tapestry works offline. Your vision board, affirmations, and notifications are all stored and scheduled on your device. An internet connection is only required when purchasing or restoring Tapestry Plus.
Tapestry stores your vision board, goals, affirmations, and preferences only on your device — uninstalling the App permanently deletes all of it. The only data held off your device is your purchase history, processed by our subscription provider RevenueCat to verify Tapestry Plus. To request deletion of that purchase data, email us at iulian7d@gmail.com and we'll delete your records. We respond within 2 business days.
Refunds are handled by Apple or Google — we're unable to process them directly.
iOS: Visit reportaproblem.apple.com.
Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions → Tapestry → Request a refund.
iOS: Visit reportaproblem.apple.com.
Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions → Tapestry → Request a refund.
We're sorry to hear that! Please email us at iulian7d@gmail.com with a description of what happened, what you expected, and which device and OS version you're using. We'll get back to you as soon as we can.
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We're a small team and we read every message. Drop us an email and we'll get back to you within 2 business days.
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